Shipping policy

Commerly — Shipping Policy

Order Processing

Orders are processed within [INSERT PROCESSING TIME, e.g. "1–3 business days"] of purchase. Since Grounding Mat is currently offered as a pre-order, estimated arrival is shown at checkout and is approximately 15 days from your order date. Processing and delivery times may vary during high-demand periods or restocks.

You will receive an order confirmation email as soon as your order is placed, and a separate shipping confirmation email with tracking information once your order ships.

Shipping Rates and Delivery

We offer free shipping worldwide on all orders.

Estimated delivery times after an order ships:

Region	Estimated Delivery
United States	[INSERT TIME, e.g. "5–8 business days"]
International	[INSERT TIME, e.g. "10–20 business days"]

Delivery times are estimates and are not guaranteed. They may be affected by customs processing, carrier delays, weather, or other events outside our control.

Carrier

Orders are shipped via [INSERT CARRIER NAME(S), e.g. "USPS / DHL / a regional partner carrier"].

Order Tracking

Once your order ships, you'll receive a tracking number by email. Please allow [INSERT TIME, e.g. "24–48 hours"] for tracking information to update after you receive it.

International Orders, Customs, and Duties

For orders shipped outside the United States, your order may be subject to import duties, taxes, and customs fees charged by your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We are not able to predict what these charges may be — please contact your local customs office for more information.

Lost, Delayed, or Damaged Packages

If your order is lost, significantly delayed, or arrives damaged, please contact us at unitedforgellc101@gmail.com with your order number so we can investigate with the carrier and make it right.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible at unitedforgellc101@gmail.com — we cannot guarantee a change once an order has shipped.